Our customers refer us because we give them our:
We have a very Simple Triple Home Security Guarantee
An experienced and licensed technician will service your new security system. You will receive thorough training as to how to use the system once the install is complete.
All our Bosch alarm systems we use come with a 2 year Parts & Labour Warranty, CCTV with a 2 year Parts & Labour Warranty. Intercom systems come with 1 year parts and labour warranty *
If there is something wrong with the product or workmanship from the date of the installation, we will aim to attend to the issue within 5 Business Days.
We are very serious about service and customer service.
*We shall not be liable under the preceding clause or covered by any warranty if the defect is the result of: (a). improper use or mismanagement by the Customer; (b). operation of the Goods other than in accordance with its authorised use(s) and/or the operating manual relevant to instruction in the use of the Goods; (c). use of the Goods in a manner not reasonably contemplated by us; (d). modification of the Goods not authorised by us; (e). use of the Goods in a manner contrary to law; (f). the Goods are subjected to unusual or non-recommended physical, environmental or electrical stress; (g). reinstallation or moving of the Goods by a person other than our company; (h). use of the Goods by a person other than the Customer and/or its authorised employees; (I). the Customer’s failure to comply with any terms of these Conditions; (j). the Customer’s failure or refusal to install engineering changes or enhancements recommended by our company; or (k). the serial number being removed or defaced. (l). if the system has been serviced by anyone other than us, (m). the system contains components or cabling that were not provided by us or as part of a new installation by us.
These guarantees are backed by a FREE of charge service or install if they cannot be met.